I just want to say thank you to Tim & Paul for their fast friendly efficient service from one of your first customers at your new premises at Vale Road. We love our car!
Guys, Thanks so much for the excellent service when we part exchanged our car, I have bought and sold many cars from dealers and yours was by far the best. Paul went above and beyond to make the purchase as pleasant as possible and his help in understanding the new tax regulations was brilliant. The car is more than I could have hoped for and I am one very happy customer. We would recommend T & P Car Sales any day. Regards Pete and Helen
I travelled 50 miles from Nottingham to view and purchase the best example of an Alfa Romeo 159 on the Autotrader website. Tim had the kettle on as soon as we pulled up ! The car was faultless, until 10 days later the engine management light came on, which pointed to a repair bill of almost £600 !! I called Tim who could not apologise enough and not only agreed to cover all costs but for me to have the work done in Nottingham. Saving me the hassle of another 100 mile round trip. If you're looking for a genuine car dealership then look no further. Fantastic customer service, 110% honest, I fully recommend these guys - You're in good hands with Tim and Paul. Thanks again. Tony.
Hi there, It's been about 3 weeks now since me and my dad bought the Micra CC. We both have to agree its a super, smart little car, I LOVE it!! We’ve also had a few nice days to put the roof down (well almost everyday because it’s that awesome) which has been good. I just wanted to say thank you for such good customer service, it made buying a new car fun and exciting instead of worrying that we were going to get ripped off. My parents especially liked the cups of tea whilst my 6 year old niece loved being able to watch CBeebies as we filled out all the ‘boring’ paper work . I on the other hand was extremely grateful that the petrol had been topped up for free so I didn’t have to worry about finding a garage on the way home. I would thoroughly recommend T&P car sales, nothing is too much trouble for them and they deal with complete honesty unlike some places that will say anything to get you to buy a car. Thanks, Lisa Payne…. and her dad.
Hi. The Fourtrak is now down South, had a great run down it ran like a dream, we were sorry to have to hand it over to Joe. Thank you for your help and banter! Never bought a car so quick. Carl and Ann.
Hi Tim, I bought the Primera from you on Wednesday, just wanted to let you know that everything seems to be ok with the car (managed to get rid of the service screen), and to thank you for making the purchase a pleasant one! We'll definitely be checking your stock next time we look for a car. Regards Andy Beddall
Hi Tim/Paul Just a quick note to thank you both again for all your help with the purchase of our new car. As always a great service as this will be our 3rd purchase from yourselves in 4 years. Other dealers need to follow your lead in customer service. Kind Regards Alan & Julie Toft
Hello Paul, May I say your after sale service has been a pleasant surprise! Wells Tyres gave good service on your behalf, having shown the leaking NRS tyre and removing the tyre, cleaning the corrosion, applying sealant and replacing and checking the tyre, which was not then leaking. They also fitted a new replacement battery and starting is much improved on these cold mornings! Many thanks for your friendly and helpful dealing with the above and my apologies for late response. Alan G.
Hi Paul & Tim Just a quick note to say we're home safely and the Ford Ka was a pleasure to drive home. Hopefully I'm not tempting fate by saying I think we've got a nice little car for our daughter and I'm sure she'll be pleased with it. I felt pretty confident right from the start that you'd be a good man to deal with and that's important when buying a second hand car. I appreciated you pointing out things I may not have noticed and just being honest with me made me want to do business with you. Thanks again and I might see you next year when it's my son's turn! Cheers. Bill.
Hi Tim and Paul
Excellent service, I purchased a Toyota Prius, and i discovered when i got home that 3 of the doors had faulty central locking.
I took it back and within a few days they had replaced all 3 motors with brand new ones, and even gave me the receipt from toyota for the 1 year warranty, nice people to deal with and would definitely buy from them again.